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Tag Archives: customer centric
Building Trust in the Banking Sector
I was really interested to hear Ross McEwan, CEO of RBS on the Today Programme this morning (http://www.bbc.co.uk/news/business-26364662) talking about putting customers back at the centre of his plans. Crucial to the RBS plan is the rebuilding of trust. I’m … Continue reading
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Tagged banking, business, customer centric, customer obsession, trust
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Richard Leader 